However, the Intune MDM agent cannot start because Rosetta 2 is not installed. If you have configured shell scripts for these Macs, the Intune MDM agent is automatically installed on the Mac. In this scenario, the device gets enrolled into Intune using macOS Setup Assistant. If you are upgrading to macOS 11 on Intel Macs, this is not an issue.Īdditional scenario to consider - Apple Silicon (M1) Macs fail to run shell scripts when enrolled via Apple Automated Device Enrollment (ADE) If you purchase a new Apple Silicon Mac running macOS 11.x (Big Sur), Rosetta 2 does not come pre-installed and the end-user is prompted by macOS to install it on first launch of an Intel-based application. Intune apps on macOS such as Intune Company Portal and the Intune MDM agent depend on the Rosetta 2 translation layer for managing Apple Silicon Macs.

Apple also announced a translation layer called Rosetta 2 that allows apps built for Intel Macs to run on the new Apple Silicon Macs.

These devices run on 64-bit ARM (RISC) CPUs relative to the previous generation of Macs that ran on Intel CPUs. To learn more see: Intune management agent for macOS devices is now a universal app.Īpple recently announced Apple Silicon Macs. 3/30 Update: In the March (2103) service release, when you deploy shell scripts or custom attributes for macOS devices from Microsoft Endpoint Manager, it will deploy the new universal version of the Intune management agent app that runs natively on Apple Silicon Mac machines.

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