To download the remote assistance software click here or use the button below. Security settings check for desktop clients, network infrastructure or modem/routers system log analysis to fix OS-level errors or complex problems file-system check, partitions and/or system boot records system performance check. Configuration or administrative management activities on Windows, Windows Server or Linux systems IIS installation and/or configuration SSL certificates setup at-rest data-encryption software setup server or service unavailability issues fix installation and/or configuration of web or remote services in on-premise or SaaS mode proxy, firewall and VPN setup installation and/or configuration of peripherals (modems, routers, printers, scanners, cams) recovery of accidentally deleted files and/or defective media. Installation and/or configuration of new e-mail addresses installation and/or setup of new applications Windows or Windows Server upgrades removal of unwanted programs or software checking and possibly removing viruses, malware or other malicious software. The activities we can carry out through remote assistance include:

The remote assistance service can only be activated with the consent of the interested party and works through Firewalls, proxies and VPN connections.

Our IT technicians can carry out remote assistance activities thanks to TeamViewer, a remote desktop software to gain access to desktop PCs, servers and/or workstations from the web.

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